General Ticket Conditions

• E Tickets is not refundable and cannot be transferred
• Prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in AUD and include GST.
• Tickets can only be purchased through this web site by using a major credit card. Your credit card will be debited at the time of ordering.
• All credit card purchases are made through the Bendigo Bank secure payment facility. The service uses a Secure Sockets Layer (SSL) protocol that was developed to protect confidential information such as credit card numbers and other financial data from interception and hacking. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank directly.
• Handle your e-ticket as you would cash. Be cautious if someone offers to sell you this document - it has no official resale value and may be an unauthorised copy.
• Lost, damaged or stolen tickets cannot be replaced.
• Currumbin Wildlife Sanctuary Valid for entry during normal park operating hours only (excludes after hours events)
• Management reserves the right to change terms and conditions at any time without notice.
• Concession tickets are valid for pensioners, students and seniors upon presentation of valid ID.
• Upon completion of purchase you will be emailed an e-ticket.
• Print this e-ticket and present at Currumbin Wildlife Sanctuary on entry
• Entry only granted on presentation of printed e-ticket.
• Valid photo ID and credit card used for purchase may be required to validate.
• Concession ID must be presented to validate tickets for pensioners, seniors and students.
• Passholders must present NTQ GG membership cards with photo ID on arrival.
• E-ticket can only be used once.

Cancellations 

The conditions below apply to pre-booked tours and shows, made  online, via email, over the phone or in-park.

• Cancellations made greater than 48 hours in advance will incur no charge.
• Cancellations made 24 - 48 hours in advance will incur a 50% charge.
• Cancellations made 0 - 24 hours in advance will incur a 100% charge.
• No-shows will incur a 100% charge.
• Date changes may be made greater than 24 hours in advance without charge.

Conditions of Entry

• Entry is subject to all conditions displayed on ticket and at the front entry.
• No animals may be brought onto the premises.
• Appropriate Footwear to be worn throughout the park at all times.
• Management reserves right to inspect bags on entry and exit, and to refuse entry or remove guests for failure to comply with any condition of entry.
• The Company takes all reasonable steps to provide you with a safe and enjoyable park. However The Company will not be liable for any person in respect of any loss of or damage to the personal property of, or the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise. This exclusion of liability does not apply to liability which cannot by law be contracted out of, for example, because of the Trade Practices Act.
• Management reserves the right to change terms and conditions at any time without notice.
• For your safety and comfort there are height, weight and age restrictions on some rides and attractions. Please refer to the park map and displayed signage for specific details.
• Adults / carers are responsible for persons under their supervision and we recommend that you consider the decision to allow children to enter the park unaccompanied.
• The operation of some attractions may be affected by adverse weather conditions or maintenance activity.
• Admission price includes the shows and attractions except food, merchandise, photographics.